ITC Systems / IT support in Cambridge

IT support for Cambridge businesses that take security seriously.

Cambridge businesses often handle valuable ideas, research and client data, and they work with partners who expect it to be protected. We provide day-to-day IT support with security built in to companies across the city, the Science Park and the surrounding villages, along the A428 from our Bedford base.

IT support for Cambridge

Security first
Cyber Essentials and ISO 27001 readiness
Along the A428
From our Bedford office
Specialist knowledge
Engineers who understand your setup

Not a current client?

Got an IT problem? Call us for responsive help today.

You don't need to be on a plan. Call and you'll speak to an engineer who can help get you back up and running.

Call 01234 363696

What we look after

Our core services, all with security built in

Cambridge clients and partners expect their data to be protected. Here are some of the main areas we look after, each set up with that in mind.

01

Windows 11 and PC support

Day to day issues, upgrades, hardware refresh and retiring Windows 10 now that its support is ending.

02

Mac and Apple devices

Apple Silicon Macs, iPhones and iPads, managed securely as Intel Macs are phased out.

03

Microsoft 365, cloud, Entra and Intune

Email, Teams, SharePoint and OneDrive, with secure sign-in through Entra ID and devices managed in Intune, set up properly and cost-optimised.

04

AI for business

Copilot and AI tools introduced safely, with the right data permissions and staff guidance.

05

Windows Server 2025, 2022 and 2019

Servers installed, migrated and maintained, with upgrade plans as older versions reach end of support.

06

Cyber security and vulnerability management

MFA, endpoint protection, email filtering and staff training, plus regular scanning and patching to close gaps before attackers find them.

07

Cyber Essentials and compliance

Certification support, UK GDPR and readiness for tightening UK cyber regulations.

08

Backup and disaster recovery

Immutable, offsite backups of devices and cloud data, tested so recovery actually works.

09

Networking and Wi-Fi

Firewalls, reliable broadband with failover, and fast, secure Wi-Fi 6E/7 across the office.

10

Device management (MDM)

Every laptop, phone and tablet enrolled, monitored and secured, with zero-touch setup for new starters.

11

Phones and communications

Cloud VoIP and Teams Phone, ready for the UK digital phone switchover.

12

IT support and strategy

Responsive helpdesk, onsite help, secure remote working and a clear technology roadmap and budget.

Everyday support is one monthly plan. Projects are quoted up front. Talk to us about what fits →

Why ITC Systems

Why Cambridge businesses choose ITC

Security without the jargon

We explain risks and fixes in plain English, so you can make good decisions.

Certification support

Experience helping organisations get ready for Cyber Essentials and ISO/IEC 27001.

Small-firm attention

The care of a small team, with the security standards of a larger one.

"For over 20 years ITC Systems has provided great support, and we always speak to the same engineers." Lizzie, Manager, K&M

Questions

IT support in Cambridge: common questions

Can you help us get Cyber Essentials?

Yes. We help organisations prepare for Cyber Essentials and CE+, which is increasingly required by clients, partners and funders.

Do you support businesses in Cambridge itself?

Yes. We support businesses across Cambridge and the surrounding area, with most day-to-day support handled remotely and on-site visits when needed.

We have specialist software. Can you still support us?

Usually, yes. We'll work alongside your software suppliers so the whole setup is looked after, not just the standard parts.

Looking for IT support in Cambridge?

Book a no-obligation consultation. We'll talk through your setup and how switching would work.

ITC Systems
Bedford Heights, Brickhill Drive, Bedford MK41 7NX
On-site: Bedfordshire, Milton Keynes, North Hertfordshire · Remote: anywhere in the UK
Hiring IT staff? Our recruitment arm, IT Connections, places technical talent.
ITC Systems is a trading name of IT Connections Ltd Copyright © 2026 all rights reserved. Registered in England, number 03267171.
Our IT support near you: Bedford Milton Keynes St Neots Cambridge Luton Northampton Dunstable